Frequently Asked Questions (FAQs)

General Questions

Q: What is GigsUnleashed?

A: GigsUnleashed is an online marketplace connecting sellers with businesses and individuals seeking services across various fields, such as design, video, animation, programming, writing and more.

Q: How does GigsUnleashed work?

A: Businesses or individuals ( Buyers ) can search for categories or use keywords to find specific services they need. They can browse through the gigs posted by sellers, directly purchase a gig, or contact sellers for custom offers. Buyers can also post projects or jobs they need completed. Sellers can browse these listings, submit proposals, and buyers select the sellers they want based on their proposal.

Q: Is it free to join GigsUnleashed?

A: Yes, joining GigsUnleashed is free for both sellers and buyers.

For Sellers

Q: How do I get started as a seller on GigsUnleashed?

A: To get started, create a seller profile showcasing your skills, experience, and portfolio and add your gigs from the seller dashboard. Browse available projects, submit proposals, and communicate with buyers through the platform.

Q: How do I get paid?

A: Payout methods vary and can include direct deposit to bank accounts & PayPal. Payoneer is also rolling out soon. Payments are released once the buyer marks the order as complete and 7 days have passed.

Q: Are there any fees to join as a seller?

A: No, It's absolutely free to join as a seller! GigsUnleashed only charges a percentage based service fee on completed transactions. Our standard commission rate is 20% of the total transaction amount. However, we appreciate our early adopters. Sellers who are among the first 500 to register on our platform will receive a lifetime benefit of a reduced commission rate of 15%. This means more earnings for you as you grow with us. Read more about payouts here: https://gigsunleashed.com/page/payouts-and-commission-rates

For Buyers

Q: How do I find and hire sellers on GigsUnleashed?

A: Buyers can search for categories or use keywords to find specific services they need. They can browse through the gigs posted by sellers, directly purchase a gig, or contact sellers for custom offers.

Additionally, buyers can post projects with detailed descriptions and requirements. Sellers interested in the project will submit proposals. Buyers can review these proposals, seller profiles, and previous work to select the best candidate for their needs.

Q: How do I pay sellers?

A: Buyers have several options to pay sellers on GigsUnleashed. They can order gigs directly or contact sellers for custom offers. Buyers can also post projects, allowing sellers to bid on them. Buyers can fund milestones or projects using the secure payment methods available on the platform such as Razorpay or PayPal. Payments are released to sellers only after the buyers approves the completed work.

Q: What if I'm not satisfied with the seller's work?

A: GigsUnleashed provides dispute resolution services to help resolve issues between buyers and sellers. Buyers can request revisions or escalate disputes for further assistance.

Buyer and Seller Protection

Q: Is there any guarantee or protection for buyers using GigsUnleashed?

A: Yes, GigsUnleashed offers buyer protection to ensure satisfaction with the delivered work. If the work does not meet expectations, buyers can request revisions or dispute resolution to allow customer support to review the order details.

Q: How are sellers protected on GigsUnleashed?

A: Sellers are protected through our seller guarantee, ensuring timely payment upon completion of gig orders, milestones or projects approved by the buyers. We also provide guidelines and support to resolve disputes fairly.

Support

Q: How can I get support if I have a problem or question?

A: For any questions or issues, our customer support team is available via the support message or e-mail.

Please click here to contact support: https://gigsunleashed.com/help/contact